Pricing

If I cancel my subscription, can I still access my infographics?

Yes, the infographics you create during your trial and your subscription period are yours forever. We will store them for you in your dashboard. You can download them as many times as you would like. To modify your infographics you will need a current subscription.

If I cancel my subscription, is my account deleted?

If you cancel your subscription, your account will be converted to a free account with limited features. If you choose to subscribe again in the future, you can resume editing your infographics. We will store them for you.

Can I change plans, or cancel later on?

Yes, of course. You can downgrade, upgrade, or cancel any time from your account by clicking “Edit/Cancel my subscription” in your account menu.

Can I try Adioma for free?

Yes, we have a free trial. You can try the Pro and the Expert subscriptions for 7 days. During those 7 days, you will not be charged. We will send you a reminder in advance. This way you can try our service risk-free.

What is your refund policy?

For your monthly subscription, you have 48 hours after the transaction to request a refund, but please be advised that we reserve the right to decline that request should we see high activity on your account within this time.

Are there any charges aside from the subscription fee?

No. There are no contracts, no setup fees, no long-term commitment. You can cancel your subscription at any time.

Depending on where you live, there may be a tax applied to the final charge by our reseller FastSpring. For more information on sales tax in your country, please see tax policy.

Is there any limit on how many times I can download my infographics?

No. You can download them an unlimited number of times.

Are there any hidden charges or just the subscription fee?

Once you pay for the subscription, there are no more charges. You have access to everything under your subscription, no additional fees.

Is there any commitment or can I subscribe for a month only?

There is no commitment or contract - you only pay for one month at a time, that’s it. If you want to cancel and come back later, you can.

What can I do with the vector SVG downloads offered with the business plan?

You get the actual source file that you own. You can edit it in any way, add illustrations, customize, etc. You can open these files in Adobe Illustrator or InkScape.

What can I do with PPT and PDF downloads, offered with expert and business?

PDF is a vector file format that is easy to print. You can also annotate your graphics, using simple shapes in most PDF viewers. PPT is an editable presentation format that allows to organize graphics into multipage document, move and color individual icon, and add basic animaton. You can open .ppt files in PowerPoint, Keynote or Libre Office Impress, a free open-source presentation tool.

How can I get your infographic video course?

Our video course "How To Design Infographics" comes for free with annual expert and business subscriptions. To enroll into the course, email us with your order number or email used to signed up.